Returns
We are located in the USA so returns and refunds are processed quickly.
We offer a 14-day return policy.
Send your item back to us within 14 days of the delivery date for a full refund (please see important details below). Refunds are issued within 48 - 72 hours of receipt of the return.
Return Shipping Address:
Kalea Boutique
P.O. Box 1957
Post Falls ID 83877, United States
Refunds (details & limits)
We process refunds once we receive and inspect returned items.
Returned items MUST be clean & in original new condition. If items are returned dirty, stained or in any condition other than NEW, we will NOT process a refund. We will launder the items and donate the items to a local charity. Do not send back items in this condition and expect a refund.
Credits for refunds are automatically be applied to your credit card or original method of payment. Credits take 2 - 3 days to appear back on a credit card.
Non-Refundable Items
All customized products.
Late or Missing Refunds (if applicable)
If you haven’t received your refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted (sometimes 7 days for some credit cards).
For questions, contact us at info@kaleaboutique.com. Please include the order number in your note.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@kaleaboutique.com and send your item back using the address noted below. Exchanges may not be available if the items or the new size(s) are sold out.
Kalea Boutique Return Shipping Address:
Kalea Boutique
P.O. Box 1957
Post Falls ID 83877, United States
You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping returns that are over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.